Policies
Shipping & Returns
United States only. Every order ships via FedEx 2-Day Express.
Shipping destinations
We ship to addresses within the United States only. Orders with a shipping address outside the United States cannot be placed. [REVIEW: placeholder policy text — have counsel confirm before launch.]
Carrier and service
All orders ship via FedEx 2-Day Express. The shipping rate is shown at checkout. A tracking number is emailed when your label is created.
Processing time
[REVIEW: e.g. Orders placed before 1:00 PM CT on a business day ship the same day; later orders ship the next business day.] Orders are not dispatched on weekends or federal holidays.
Address accuracy
Please double-check your shipping address. We are not responsible for delays or losses caused by an incorrect address. [REVIEW: placeholder policy text — have counsel confirm before launch.]
Damaged or missing packages
If a package arrives damaged or an item is missing, email pa281601s@gmail.com within 48 hours of delivery with your order number and photos. [REVIEW: placeholder policy text — have counsel confirm before launch.]
Returns and refunds
Because of their nature, research materials cannot be resold once they have left our facility. [REVIEW: state your return / refund / replacement policy, e.g. unopened items within 30 days, shipping-damage replacements, refund method and timing.]
Cancellations
Orders can be cancelled before they ship by emailing us with the order number. [REVIEW: placeholder policy text — have counsel confirm before launch.]
For Research Use Only. Not intended for human or animal consumption.
